We strive to keep your repair cost low, while maintaining the highest professional quality, allowing us to guarantee your repair for 90 days! You will always be given a cost estimate before the repair is completed.
To set up a repair, please complete the repair form below (preferred). If that is not possible, you can call us at (360) 726-7655 between 9AM and 9PM (PST) Monday – Friday. Please be prepared to provide us with the information shown on the form.
NOTE: When we come to pick up the item, please have all parts and accessories needed to duplicate the problem, but KEEP all other attachments and accessories. If you have a lamp needing repair, please remove and keep the lamp shade.
Here is how our service works:
- You initiate the repair process at any time, 24/7 by emailing us from the “SCHEDULE A REPAIR” link. (If you cannot contact us over the internet, you may call us at (360) 726-7655 between 9AM and 9PM (PST) Monday – Friday. If we do not answer, please leave a short message that includes your name and phone number. We will return your call within 24 hours.)
- We will arrange for, and make the pick-up.
- After identifying the reason for your item not working properly, we will call you with an estimated cost to repair your item.
- Upon your approval, we will make the repairs, then email you the final bill.
- After payment is made online, we will arrange for, and return the item.